10 golden rules

Compass Tours Incoming – as a member of euromic – is commited to these rules:

  • Understand the needs of both their clients as well as the program participants
  • Strive to create innovative, yet operationally viable, programs
  • Have an intimate knowledge of their destination and are up-to-date on the latest developments
  • Are highly recognized in their own country and enjoy good relationships with peers and suppliers
  • Respond promptly and thoroughly to all requests
  • Maintain a continuous presence, and are accessible throughout each program
  • Perform as “orchestral leaders” harmonizing all requested services
  • Have the capacity and flexibility to respond promptly and effectively to unforeseeable situations
  • Serve as a professional consultant to their clients, dedicated to the successful achievement of the program’s objective
  • Are committed to maintaining integrity and high ethical standards with all parties involved while providing the best possible service