10 golden rules
Compass Tours Incoming – as a member of euromic – is commited to these rules:
- Understand the needs of both their clients as well as the program participants
- Strive to create innovative, yet operationally viable, programs
- Have an intimate knowledge of their destination and are up-to-date on the latest developments
- Are highly recognized in their own country and enjoy good relationships with peers and suppliers
- Respond promptly and thoroughly to all requests
- Maintain a continuous presence, and are accessible throughout each program
- Perform as “orchestral leaders” harmonizing all requested services
- Have the capacity and flexibility to respond promptly and effectively to unforeseeable situations
- Serve as a professional consultant to their clients, dedicated to the successful achievement of the program’s objective
- Are committed to maintaining integrity and high ethical standards with all parties involved while providing the best possible service
